Newspapers
Newspapers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Newspapers has 1.7 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Newspapers to a friend or colleague.
- Rating Distribution
Pros: Obtained some info, Old newspaper clippings available, Same.
Cons: Not able to get ahold of them and they do not get back to you, Never got to use it yet after 2 months, Not enough available newspapers to search.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Newspapers has 1.7 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Newspapers to a friend or colleague.
- Rating Distribution
Pros: Obtained some info, Old newspaper clippings available, Same.
Cons: Not able to get ahold of them and they do not get back to you, Never got to use it yet after 2 months, Not enough available newspapers to search.Recent recommendations regarding this business are as follows: "Be careful if their free trial", "Be aware!", "Do not use I have been paying for a subscription and none of the information I received had nothing to do with my family history. You can not talk to a live person and the keep charging my card", "Don't pay them, but DO send loads of angry emails to them", "I do not know how to do what you are asking me to do!".
Most users ask Newspapers for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Account
I was charged for a month, my fault for not canceling. I contacted them to cancel, which they must have done because I have guest access only.
That would be fine if they refunded me. They have not, so I should have access to use their site, but I do not!
Preferred solution: Full refund
User's recommendation: Be careful if their free trial
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Orleans, Louisiana
I canceled my subscription and yall keep running my card
Cancel my subscription and refund January 2025 charges. There is no way to talk to anyone.
I sent an email and received no response. Still have not canceled yet.
User's recommendation: Do not use I have been paying for a subscription and none of the information I received had nothing to do with my family history. You can not talk to a live person and the keep charging my card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cannot get into Newspapers.com, even though I log on using sheajm@***.com, who is my son who lives with me.
I cannot get onto Newspapers.com, even though I log on using sheajm@***.com, my son who lives with me.
- I need access using sheajm at gmail dot com
Preferred solution: Access
User's recommendation: Be aware!
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Zanesville, Ohio
I have tried to cancel my subscription through email, phone call & through their website & still being charged for $75/year!!
Tried to cancel by 3 methods & cant seem to cancel it! Poor customer service! By that I mean NO customer service!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Prineville, Oregon
Payed for service but listed as Registered Guest?
I took your Cyber special December 1st for $47.97, this payment appears on my credit card, but here it is the 9th of December and I still cant use it.
Fremont, California
Ripoff, garbage, bait and switch ***
Worst archival site out there. A total ripoff, they are money grubbers and I can't wait for some hacker to teach us all how to breach and bypass the paywall. Hey newspapers.com - chingras tu madre
User's recommendation: Don't pay them, but DO send loads of angry emails to them
Bellevue, Washington
Subscription
Very difficult to speak with a live person. Response time is quick but Email does not replace speaking to someone.
Prineville, Oregon
Payed for service, but not receiving service
I must apologize for my complaint about Newspaperarchives, this is my error, I did know they were a different site than my usual site. But as for Pissedconsumer.com I think does very good for the customer. Thank You
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Corvallis, Oregon
Email change, my old email was, themillersdnb@***.net. the new email is beverlymiller426@***.com.
Today, I signed up for a free trial, I noticed that I was a member since 2019? I did not remember signing up for an annual subscription.
Please confirm my status with the News paper, associated with Ancestry.com.
Thank you,
Beverly Miller
I am no pissed off. I just want clearification of my status.
User's recommendation: I do not know how to do what you are asking me to do!
Hull, Kingston Upon Hull
No delivery
No delivery very angry shocking too difficult getting contact to you why cant it be easier and why a silly hundred symbols
User's recommendation: Not at the moment
Washington, District Of Columbia
I needed help to see about hold on account! Couldn’t find answers couldn’t speak to anyone, so just cancelled!!
Not entirely help online not able to contact one, get answers, jumped through too hoops to find a phone number, left message last week! Still no call back!!! Just cancel!!!
User's recommendation: Watch out if you need help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shrewsbury, Pennsylvania
I'm trying to figure out what is going on with www.newspapers.com? I thought I had access, but all I get in "Upgrade" notices???
I'm trying to figure out when I am on www.ancestry.com, I am not able to access the www.newspapers.com website without a lot of notices and confusing information. I THINK I had a subscription; however, I haven't been able to use it for so long I'm not sure it hasn't expired. I am not a happy customers.
User's recommendation: Don't do it!
Harlingen, Texas
I want to cancel part of my subscription
I cant write a review when I havent spoken with anyone will you please have someone contact me so my subscription does not get cancelled
This is ridiculous because I am not pissed off but you sure could make a person pissed off with this asinine form.
User's recommendation: When I speak with someone I will have one
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Gobles, Michigan
Took money
My card was stolen and someone used my number and it was not me I need my money back I am on a fixed income
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boca Raton, Florida
You have been auto renewing my membership without my permission.
On August 19, 2022, I subscribed to Newspapers.com through Ancestry. I only needed it for a short duration.
Within a couple of months, I cancelled Ancestry.com. I just realized you renewed my subscription in February of this year for $74.90. I have already contacted the bank about August 19, 2023 auto renewal, which they were able to reverse. I never gave you permission to renew my subscription.
Please reverse the charges from February. If you do not, I will get my bank involved.
User's recommendation: Be careful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service!
[DON'T USE THIS SERVICE. NO WONDER THEY ONLY HAVE 1.4 STARS]
I signed up for newspapers.com "free trial" to simply read the occasional article, and, or read obituaries.
I later found out they charge $60 plus for regular membership.
So I decided to cancel my subscription. It took me almost an hour to cancel and verify cancellation!
Preferred solution: Warn others
User's recommendation: Stay away from newspapers.com. Unless you enjoy wasting time and being frustrated
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I signed up for and am registered as a "Registered Guest, Free Member"...They charged me $59.90 for a subscription I did NOT approve and after having to deal with their VERY poor customer service, I have NOT received my refund, and they just stopped communicating with me. I'm on heart medication and have a limited income, $60 is A LOT of of money in my world. I agree with the original poster, stay away from Newspapers.com unless you like being robbed!